I'm an experienced trainer and technical communicator with strong skills in:
TRAINING DEVELOPMENT and DELIVERY
I analyze training needs, consider audience and budget, develop elearning and instructor-led presentation materials, and deliver them to audiences from a variety of disciplines. I've delivered training via classroom workshops and by developing HTML web pages to distribute tutorials, guides, job aids, and recorded webinars.
TECHNICAL WRITING and EDITING
I gather and distill complex information into attractive, usable materials for targeted audiences. I've produced dozens of hardware and software guides specializing in medical-device assembly, installation, and servicing.
- Articulate Storyline
- Adobe Captivate
- Adobe FrameMaker
- Adobe Acrobat Professional
- Microsoft Office Professional Suite
- Microsoft Visio
- TechSmith SnagIt